Terms of Service

Effective date: August 1, 2024

Welcome to REALIFE Process, LLC ("Company", "we", "our", or "us"). These Terms of Use ("Terms") govern your access to and use of our website, products, and services, including but not limited to www.realifeprocess.com, and all associated REALIFE Process sites (collectively referred to as the "Website"). By accessing or using any part of our Website or services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use our Website or services.

1. Eligibility

The Website is offered and available to users who are 13 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

2. Changes to the Terms of Use

We may revise and update these Terms of Use from time to time at our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of the revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

3. Privacy

Your use of the Website is also subject to the Company's Privacy Policy. Please review our Privacy Policy, listed here which also governs the Website and informs users of our data collection practices.

4. Intellectual Property

a. Ownership of Content and Materials:

REALIFE Process, LLC retains all rights, title, and interest in and to the Website, products, services, and all related content, including but not limited to text, graphics, images, videos, software, trademarks, logos, and any other intellectual property ("Company Intellectual Property"). The Company Intellectual Property is protected by copyright, trademark, and other intellectual property laws and international treaties. You may not use, modify, reproduce, distribute, or exploit any Company Intellectual Property without our prior written consent.

b. License to User Content:

By submitting any content, feedback, or suggestions to REALIFE Process, LLC through our Website or services, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media, format, or platform now known or hereafter developed. This license includes the right for us to use your name and any other identifying information you provide in connection with the content.

c. Third-Party Intellectual Property:

We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on our Website or services infringes your copyright or other intellectual property rights, please notify us immediately at teresa@therealifeprocess.com. In your notice, please provide the following information:

• A description of the copyrighted work or other intellectual property that you claim has been infringed.
• The location of the infringing material on our Website or services.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good-faith belief that the use of the copyrighted work or other intellectual property is not authorized by the owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

5. Use of Communication Services

The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, blog comment sections, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group. You agree to use the Communication Services only to post, send, and receive messages and material that are proper and related to the particular Communication Service.

You agree you will not:

• Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
• Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information.
• Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights or have received all necessary consents.
• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
• Advertise or offer to sell or buy any goods or services for any business purpose unless such Communication Service specifically allows such messages.
• Conduct or forward surveys, contests, pyramid schemes, or chain letters.
• Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such a manner.
• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
• Restrict or inhibit any other user from using and enjoying the Communication Services.
• Violate any code of conduct or other guidelines that may be applicable for any particular Communication Service.
• Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
• Violate any applicable laws or regulations.

The Company has no obligation to monitor the Communication Services. However, the Company reserves the right to review materials posted to a Communication Service and to remove any materials at its sole discretion. The Company reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Always use caution when giving out any personally identifying information about yourself in any Communication Service. The Company does not control or endorse the content, messages, or information found in any Communication Service and, therefore, the Company specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized the Company spokespersons, and their views do not necessarily reflect those of the Company.

6. Links to Third-Party Websites and Services

The Website may contain links to other websites. The Linked Websites are not under the control of the Company, and the Company is not responsible for the contents of any Linked Website, including without limitation any link contained in a Linked Website, or any changes or updates to a Linked Website. The Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Company of the Website or any association with its operators.

Certain services made available via the Website are delivered by third party websites and organizations. By using any product, service, or functionality originating from the Website, you acknowledge and consent that the Company may share such information and data with any third party with whom the Company has a contractual relationship to provide the requested product, service, or functionality on behalf of the Website's users and customers.

7. Referrals and Recommendations

REALIFE Process, LLC may recommend resources, products, and services that we believe might help you. Some of them may include affiliate links, for which we receive a commission. Additionally, we may provide referrals for coaching services. While we only recommend resources that we have vetted ourselves, we do not control the business practices of these businesses and coaches. They are not part of the REALIFE Process Team, and therefore REALIFE Process, LLC is not responsible for their actions.

8. Refund & Return Policy:

1. Refunds for Services within the First 30 Days:

REALIFE Process, LLC offers a 30-day refund period for all services. If you are dissatisfied with the services provided and wish to request a refund, you must submit a written refund request within 30 days from the date of purchase or commencement of the service. To initiate the refund process, please send an email to teresa@therealifeprocess.com. Upon receiving your refund request, we will review your request and process the refund if it meets the following criteria:

a. The refund request is made within 30 days of the original purchase or commencement of the service. b. The service has not been substantially utilized or completed during the refund period.

If your refund request is approved, we will refund the full purchase amount to the original payment method within a reasonable timeframe.

2. Refunds with 30 Days Written Notice on Memberships:

For membership-based services, you have the option to request a refund with 30 days written notice. If you wish to cancel your membership and request a refund, please submit a written notice at least 30 days before the next billing cycle. To cancel your membership and request a refund, please send an email to teresa@therealifeprocess.com. Upon receiving your written notice, we will process the refund if it meets the following criteria:

a. The written notice is submitted at least 30 days before the next billing cycle. b. The membership has not been substantially utilized during the refund period.

If your refund request is approved, we will refund the pro-rated amount for the remaining unused portion of the membership to the original payment method within a reasonable timeframe.

9. Shipping Policy

a. Order Processing Time:

We strive to process and ship orders as quickly as possible. Orders are typically processed and prepared for shipment within 48 hours (during regular business hours) from the date of purchase. Please note that order processing time may vary during peak seasons or due to unexpected circumstances, and we will make every effort to keep you informed of any delays.

b. Shipping Methods:

We offer various shipping methods for domestic and international orders. The available shipping options, transit times, and associated costs will be presented to you during the checkout process. Please choose the shipping method that best suits your needs and locations

c. Shipping Destinations:

We ship products to customers within the United States and internationally. However, please note that some products may be subject to shipping restrictions or customs regulations in certain countries. If we are unable to ship a specific product to your location, we will notify you before processing your order

d. Shipping Rates:

Shipping costs are determined based on the selected shipping method, destination, and the weight and dimensions of the products being shipped. The shipping costs will be displayed during the checkout process before you finalize your order. Any applicable taxes or duties for international orders are the responsibility of the customer and will be collected by the relevant authorities.

e. Delivery Times:

The estimated delivery times for each shipping method will be provided to you during the checkout process. Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to unforeseen circumstances, weather conditions, customs processing, or other factors beyond our control. We are not responsible for any delivery delays caused by third-party shipping carriers.

f. Order Tracking:

Once your order is shipped, you will receive a shipment confirmation email containing the tracking information. You can use this tracking number to monitor the status and progress of your shipment. If you have any questions about the delivery of your order, please contact us at teresa@therealifeprocess.com

g. Address Accuracy:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or misdeliveries resulting from incorrect or incomplete addresses provided by the customer. If you need to make changes to your shipping address after placing the order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not already been shipped.

h. Shipment Acceptance:

Upon delivery, please inspect your package for any signs of damage or tampering. If you notice any issues with the shipment, please contact us immediately. If there is significant damage to the package or its contents, please take photos as evidence. We will work with the shipping carrier to resolve any shipping-related issues promptly.

i. Non-Delivery and Lost Packages:

In the rare event that a package is not delivered within the expected timeframe or is lost during transit, please notify us as soon as possible. We will investigate the issue with the shipping carrier and take appropriate action to resolve the situation.

j. Returns and Exchanges:

For information on returns and exchanges, please refer to our Return and Refund policy above.

10. International Users

The Service is controlled, operated, and administered by REALIFE Process, LLC from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Company Content accessed through the Website in any country or in any manner prohibited by any applicable laws, restrictions, or regulations

11. Contact Information

If you have any questions or comments regarding these Terms, please contact us at:

REALIFE Process, LLC Address: 214 W Jefferson Box 4, Effingham, IL 62401 Email:teresa@therealifeprocess.com

Thank you for using REALIFE Process, LLC's services!